The core Research and Development team at ATrack has been in the Telematics industry since 1999. The experience, knowledge, and expertise of our team contribute to shorter development cycles and more frequent product releases.
ATrack supports project-based business, because one size does not fit all in the Telematics industry. While our existing products can meet the most common requirements in the market, there are always projects that require specialized features.
We are particularly successful at working with our customers to understand each specific project and provide flexible and customized hardware solutions to help them win deals.
The Telematics industry is very different from consumer-electronic industry in that it is after-sale service intensive. Even though we have customers all over the world in various different time zones, ATrack’s technical support team is committed to effectively help our customers solve technical issues in the most responsive manner, and engage in professional follow ups to ensure smooth operations for our customers.
Partnerships are fundamental to our business at ATrack. We pride ourselves on being a great partner to our customers, and seek out partnerships that are beneficial to the collaborators and us.
Customers' satisfaction is our priority, and ATrack continuously to improve and build mutually beneficial business relationships with our customers. Being an ISO 9001:2015 Quality Management Systems certified company means that ATrack follows the requirements, specifications, guidelines and characteristics set forth to ensure that we are consistently producing materials, products, processes and services that meet world-class standards. ATrack will continue to strive to provide the most reliable hardware and excellent service to the Telematics industry.